Refund & Cancellation Policy
Refund & Cancellation Policy (DoctorInfoBD.com)
Last Updated: June 2026
Welcome to DoctorInfoBD.com. This Refund & Cancellation Policy explains how refunds and cancellations are handled for any paid services offered through our website.
1. General Policy
DoctorInfoBD.com mainly provides health information and doctor listing services. Most content on our website is free to access.
If any paid services are introduced in the future (such as featured listings, ads, or promotional services), this policy will apply.
2. No Refund for Free Services
All free content and services on DoctorInfoBD.com are provided without any payment.
No refund applies to free services
Free information cannot be claimed for compensation
3. Paid Services (If Applicable)
For any paid services such as:
Featured doctor listing
Sponsored content
Advertising packages
Premium visibility services
Refund eligibility will depend on the service type and agreement.
4. Refund Eligibility
Refunds may be considered only in the following cases:
Duplicate payment made by mistake
Technical error causing failed service delivery
Payment received but service not activated
All refund requests must be verified before approval.
5. Non-Refundable Cases
Refunds will NOT be provided for:
Completed services already delivered
Change of mind after payment
Incorrect information provided by user
Partial usage of service period
6. Cancellation Policy
Users may request cancellation of paid services before activation.
Once a service is activated, cancellation may not be possible
Approved cancellations may stop future service delivery
7. Refund Processing Time
If a refund is approved:
Processing time: 7–14 working days
Refund will be sent via the original payment method
8. Service Changes
DoctorInfoBD.com reserves the right to:
Change pricing at any time
Modify or discontinue services
Update this policy without prior notice
9. Contact for Refund Requests
For any refund or cancellation issues, contact us:
Email: info@doctorinfobd.com
Website: DoctorInfoBD.com